The Three Essential Keys to a Breach Response in 2022 and Beyond

Laura Nutt
4 min readMar 4, 2022

While the internet became the second home for every one of us during the outburst of the global pandemic, there’s an exponential increase in the number of data breaches.

Regardless of the industry and niche, businesses worldwide faced losses worth millions of dollars and eventually tarnished their brand reputation.

Yes, it doesn’t matter whether you’re aware of the bigger breaches in the news; you shouldn’t assume that your business can’t be on cybercriminals’ radar.

A Verizon data breach report revealed that 71% of the total data breaches are financially motivated, which depicts that the main motive of a data breach is to get financial benefits.

Looking at the above stats, small-to-mid-sized businesses (SMBs) should also gear up for invoking stringent security measures since cybercriminals aren’t just focusing on market leaders but SMBs as well.

No matter the size or niche of the business, security leaders shouldn’t overlook their first line of defense, especially those offering digital platforms that connect with buyers and subscribers.

Besides this, it’s equally important to respond to a breach efficiently and timely to mitigate the risk.

This post reveals the essential aspects of responding to a data breach that every business should consider.

Why is Business and Consumer Data Security Now Crucial than Ever Before?

Your customers are the main reason for your business and growth continuity, which is the reason you need to focus more on protecting their sensitive data. Let’s discuss essential steps every business should take when facing a data breach.

We’re living in an era where neck-to-neck competition is already a big challenge for businesses to cope with, and organizations can’t play with fire when it comes to losing client confidence just because their privacy is breached.

In a nutshell, customers have several options available to them, and they can easily switch if they find something that could compromise their privacy.

On top of it, various data security and privacy security regulations, including GDPR and CCPA, are becoming more stringent. This means businesses need to quickly put their best efforts into enhancing their overall security mechanism to meet the desired standards.

Besides this, if an organization faces a data breach that may compromise their consumers’ identities and personal data, and the organization cannot contain the breach on time, they may end up tarnishing their brand reputation.

Hence, responding to data breaches is equally important, just like taking adequate measures to avoid violations.

Let’s look at some essential aspects of breach response that every business should consider for 2022 and beyond.

#1. Containment

No matter how bad the situation is, relax, and try to understand the scope of the data breach. Did someone inform you externally regarding the sneak, or did your company identify internally?

It’s crucial first to inform your local law enforcement agencies that can eventually help you investigate the data breach’s scope and track the cybercriminals behind the cyberattack.

Apart from this, you can also reach expert cybersecurity consultancy services that can help you identify and contain containment to minimize the loss.

However, reaching these service providers may be expensive but necessary, especially in a severe data breach and identity theft.

#2. Communication

The next big thing is to communicate to your clients that your company has faced a data breach.

Though many organizations try to avoid disclosing the event due to the fear of losing clients, it’s crucial to inform them at the earliest.

Work on rebuilding consumer experience by incorporating stringent security measures and explaining to your clients how you’re making additional security and data privacy improvements for the future.

It’s important to let them know about the breach on time and keep them updated until it is contained. This way, you can ensure that your consumers don’t lose trust in you.

Moreover, it would be great to maintain complete transparency and allow your customers to know about the actual loss and share the plan for remediation and compensation.

#3. Remediation

Last but not least, you need to put adequate steps in place to remediate the data breach.

The remediation process involves fixing the issues that lead to a breach and finding ways to mitigate the risk in the future.

Moreover, the business should also evaluate the total loss and weigh the overall cost of implementing stringent security measures that can help prevent such types of breaches in the future.

However, every containment process described here is time-consuming and quite costly. It also shifts the focus of a business and leads to revenue loss for a short period. So it’s always better to keep working on improving the overall security mechanism.

Final Thoughts

Every business should consider the steps mentioned above to respond to a data breach and ensure minimum loss of finances and brand reputation.

However, as they say, “prevention is always better than cure,” businesses must incorporate better security mechanisms to prevent any data breach.

Apart from this, organizing regular employee training on cybersecurity awareness could be another great way to minimize data breaches caused by human error.

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Laura Nutt

CyberSecurity Enthusiast, interested in latest digital trends, reader, hiker. I’m available at https://www.quora.com/profile/Laura-Nutt-5